​1. Fees & Payment

All fees are listed in Swiss francs (CHF) on the respective service pages. Full payment is required for all booked services. 

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Credit & Debit Cards and TWINT

Payment must be completed at the time of booking.

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Bank Transfers 

Bank transfers are available using a Swiss QR-bill or IBAN. Please initiate your payment immediately upon booking, as bank transfers, particularly international transfers, may take several business days to process.

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Payment must be received in our bank account within five business days of booking. If payment is not received within this timeframe, the scheduled session will be cancelled, and a new date must be arranged, subject to availability. Any payment received after the deadline will be applied to the rescheduled session. Bookings paid by bank transfer are confirmed once payment has been received. Assessment invitations and preparatory materials are provided after payment confirmation.

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Important: Assessments must be completed at least four working days before your session. As assessment access is provided only after payment confirmation, delays in receiving your payment will reduce your time available to complete the assessment.

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2. Booking & Preparation

Booking

Career assessments, career counseling sessions, programs, and workshops must be booked at least 10 calendar days in advance to allow sufficient time for preparation.

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Completion of Assessments

Where applicable, assessments (e.g., the Strong Interest Inventory® or MBTI®) must be completed at least 4 working days before the scheduled session or workshop. This allows sufficient time to process and review the results and prepare for your session.

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Additional Preparatory Assignments

All additional preparatory assignments must be completed by the specified deadlines. Assignments requiring submission by email must be received at least 2 working days before the scheduled session or workshop, unless otherwise specified.

Please refer to the Professional Disclosure Statement for further information about preparation requirements and client responsibilities.

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3. Rescheduling & Cancellations

Individual counseling sessions may be rescheduled free of charge with at least 24 hours' notice.

Sessions cancelled or rescheduled with less than 24 hours' notice, or missed without notice, are charged in full.

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​4. Career Counseling Programs & Refunds

The four- and five-session career counseling programs are comprehensive, integrated experiences that include individual counseling, career assessments, personalized preparation, and guided exercises.

The five-session program offers a choice between an MBTI® Personality Assessment and an Odyssey Planning exercise for the fourth session.

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Clients may discontinue a program at any time. If a program is discontinued before completion, any refund will be calculated from the prepaid program fee, less:

• CHF 170 for each completed 60-minute counseling session.

• CHF 255 for each completed 90-minute counseling session.

• Assessment licensing and report costs already incurred.

• Professional preparation or individualized work already completed, calculated at CHF 170 per hour in 10-minute increments.

Deductions will not be made twice for the same service. Refunds will be calculated in accordance with applicable Swiss law.

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5. Group Sessions & Workshops

For simplicity, the term workshop throughout this section includes both workshops and group sessions.

​Workshops are offered online and may be booked by individuals or organizations.

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Registration & Payment

Registration is confirmed upon receipt of payment, unless alternative arrangements have been agreed upon with the sponsoring institution or organization.

Where applicable, participants must complete the assessment (e.g. Strong Interest Inventory®) at least 4 working days before the scheduled workshop.

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Individual Workshop Registrations

Cancellations made at least seven calendar days before the workshop are eligible for a refund, less any assessment licensing costs and professional preparation already incurred.

Cancellations made fewer than seven calendar days before the workshop, or failure to attend, are non-refundable, subject to applicable law.

Transferring to another workshop date may be possible, subject to availability and assessment preparation requirements.

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Workshops Booked by Institutions & Organizations

• Unless otherwise agreed in writing, the following cancellation fees apply:

• 14 calendar days or more before the scheduled workshop: No cancellation fee.

• 13 calendar days or fewer before the scheduled workshop: 100% of the agreed fee.

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Minimum Participation

Group sessions and workshops generally require a minimum of three participants.

If the minimum number is not reached, the workshop may be rescheduled or canceled. Participants who have paid individually will be offered an alternative date or a refund if the workshop is canceled. ​

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Changes or Cancellations by be.learn.become.

If a workshop must be canceled by be.learn.become., participants will be offered an alternative date or a refund for the canceled service. ​

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6. Additional Services & Fees

Additional research or preparation outside the scope of a booked service is charged at CHF 170 per hour, prorated by time spent, and only with prior agreement.

In-person consultations may incur additional travel expenses and consultation room fees, communicated in advance. 

 

7. Questions?

If you have any questions about fees, booking, or cancellation policies, please feel free to get in touch before booking.